FAQ
Quick answers to the questions we hear most. Can't find yours? Contact us — we reply within one business day.
Orders & Shipping
Where is my order?
You'll get a confirmation email when your order is placed and another with tracking when it ships. If you haven't received tracking within a few business days, check your spam folder — or message us with your order number.
How much does shipping cost?
Standard shipping is free on US orders over $75. Full options, speeds and costs are on our shipping page.
How long does delivery take?
Orders usually leave our warehouse within a couple of business days, then delivery depends on the method you chose at checkout — estimates are shown on the shipping page.
Returns & Sizing
What's your return policy?
Free returns within 30 days of delivery, unworn with tags attached. Full details and how to start are on our returns page.
How do I find my size?
Start with our size guide. Seamless styles run snug by design — between sizes, size down for a sculpting fit or up for more room.
Can I exchange for a different size?
Yes — exchanges are prioritised. Start one through the returns page and we'll ship the new size as soon as your return is on its way back.
Products & Care
What is the Everyday Seamless collection?
Our signature range: soft, lightweight, stretchy seamless fabric that feels like a second skin. High-waisted leggings, supportive sports bras, shorts and matching sets — designed for any kind of training and everything in between. Shop it here.
How do I care for my seamless pieces?
Always follow the care label on each garment. As a rule of thumb, wash with like colours in cold water on a gentle cycle and skip the dryer — it keeps the fabric's stretch and shape for longer.
Will sold-out styles restock?
Most core styles restock — the fastest heads-up on restocks and new drops is our email list.
More
Do you have a rewards program?
We're building one — see what's coming and get on the list for launch.
How do I contact Kovah?
Everything you need is on our contact page — we aim to reply within one business day.